Orders & Shipping

How do orders ship?
FedEx is our primary shipping carrier. Standard orders are shipped via 2-Day delivery in an insulated carton with ice packs to ensure quality standards for ...
Thu, 5 Sep, 2019 at 12:07 PM
How much does shipping cost?
Within the contiguous United States Standard 2-Day Shipping is free in the Contiguous US. Order processing time is 1-2 business days. Alaska and Hawaii ...
Thu, 14 Mar, 2019 at 1:58 PM
Do you ship to PO Boxes and APO/AFO addresses?
We cannot ship to PO Boxes or APO/FPO.
Thu, 8 Nov, 2018 at 1:25 PM
When will my order ship?
We accept orders seven days a week. Standard orders ship within 1-2 days. Shipments are sent Mondays, Tuesdays, and Wednesdays for arrival on Wednesdays, Th...
Thu, 8 Nov, 2018 at 1:25 PM
Which days is FedEx closed for holidays?
FedEx doesn’t take too many holidays, but here are six days when there will be no pickup or delivery service from FedEx on... New Year's Day Memor...
Thu, 5 Sep, 2019 at 12:06 PM
Will my order stay cold?
GlycoGuard is temperature sensitive. We store it in a refrigeration zone at our warehouse and ship it to you via 2-Day Delivery in an insulated carton with ...
Thu, 8 Nov, 2018 at 1:28 PM
Is a signature required?
We authorize the shipping carrier to leave your package at the specified delivery address without a signature. That way you don’t have to be home to accept i...
Thu, 14 Mar, 2019 at 1:53 PM
Can I track my order?
Once your order is confirmed, you can track its status by accessing your Account page. Additionally, after your order ships, you’ll receive a notification e...
Thu, 8 Nov, 2018 at 1:29 PM