Orders & Shipping

How do orders ship?
We currently work with UPS as our primary shipping carrier. Standard orders are shipped via 2-Day delivery in an insulated carton with ice packs to ensure q...
Thu, 8 Nov, 2018 at 1:23 PM
How much does shipping cost?
Within the contiguous United States Standard 2-Day Shipping is free in the Contiguous US. Order processing time is 1-2 business days. Alaska and Hawaii ...
Thu, 8 Nov, 2018 at 1:24 PM
Do you ship to PO Boxes and APO/AFO addresses?
We cannot ship to PO Boxes or APO/FPO.
Thu, 8 Nov, 2018 at 1:25 PM
When will my order ship?
We accept orders seven days a week. Standard orders ship within 1-2 days. Shipments are sent Mondays, Tuesdays, and Wednesdays for arrival on Wednesdays, Th...
Thu, 8 Nov, 2018 at 1:25 PM
Which days is UPS closed for holidays?
UPS doesn’t take too many holidays, but here are six days when there will be no pickup or delivery service from UPS on... New Year's Day Memorial ...
Thu, 8 Nov, 2018 at 1:28 PM
Will my order stay cold?
GlycoGuard is temperature sensitive. We store it in a refrigeration zone at our warehouse and ship it to you via 2-Day Delivery in an insulated carton with ...
Thu, 8 Nov, 2018 at 1:28 PM
Is a signature required?
We authorize UPS to leave your package at the specified delivery address without a signature. That way you don’t have to be home to accept it, and the produ...
Thu, 8 Nov, 2018 at 1:28 PM
Can I track my order?
Once your order is confirmed, you can track its status by accessing your Account page. Additionally, after your order ships, you’ll receive a notification e...
Thu, 8 Nov, 2018 at 1:29 PM